Technical Support
This section outlines the technical support available to ensure a smooth and accessible online learning experience. Support is available for accessing your course, using learning platforms, and resolving technical issues.
What’s Available
- Access and Login Support: Help with logging in and accessing your course.
- Platform guidance: Support using Moodle, Zoom, and course materials.
- Device and browser support: Guidance on settings to optimise your learning experience.
- Accessibility support: Support with assistive technologies, accessibility features and learning tools.
Assistive Technologies
We recommend following assistive learning tools that can be added as Chrome extension to enhance the online learning experience
Assistive 24
Accessibility extension providing screen reading, voice navigation, and visual adjustments.
Read Aloud
Text-to-speech tool supporting 40+ languages for reading web content.
Quillbot
Writing tool to support clarity, style, and structure.
Accessibility Widget
Customise display settings on Moodle (e.g., text size, colour, spacing) to suit your learning preferences. See the Accessibility Guide for more information.
Learning Technologies
Moodle Learning Platform
Access course materials, submit assignments, view grades, and communicate with tutors.
Attend live classes and webinars with video, audio, chat, and breakout rooms.
Turnitin- Plagiarism Checker
Check assignments originality and receive similarity reports.
Padlet – Discussion and Collaboration
Interactive platform for sharing and organising ideas visually with classmates.
For quick answers, please refer to the FAQs. If you need further assistance, technical support is available by phone or email.
Contact Technical Support
- Email: support@icepe.eu
- Phone: +353 1 651 0618