Technical Support

This section outlines the technical support available to ensure a smooth and accessible online learning experience. Support is available for accessing your course, using learning platforms, and resolving technical issues.

What’s Available

Access and Login Support: Help with logging in and accessing your course.
Platform guidance: Support using Moodle, Zoom, and course materials.
Device and browser support: Guidance on settings to optimise your learning experience.
Accessibility support: Support with assistive technologies, accessibility features and learning tools.

Assistive Learning Tools

Assistive 24

Accessibility extension providing screen reading, voice navigation, and visual adjustments.

Read Aloud

Text-to-speech tool supporting 40+ languages for reading web content.

Quillbot

Writing tool to support clarity, style, and structure.

Accessibility Widget

Customise display settings on Moodle (e.g., text size, colour, spacing) to suit your learning preferences. See the Accessibility Guide for more information.

Learning Technologies

Moodle

Access course materials, submit assignments, view grades, and communicate with tutors.

Zoom

Attend live classes and webinars with video, audio, chat, and breakout rooms.

Turnitin

Check assignments originality and receive similarity reports.

Office 365

Cloud-based productivity tools including Word, Excel, PowerPoint, Outlook, and OneDrive).

Padlet

Interactive platform for sharing and organising ideas visually with classmates.

For quick answers, please refer to the FAQs. If you need further assistance, technical support is available by phone or email.

Contact Technical Support